Privacy Policy
Last updated: March 13, 2026
1. Introduction
Welcome to Sabitri Edu Consultancy ("Sabitri Edu," "we," "our," or "us"). We are an educational consultancy web application dedicated to helping students and individuals navigate academic pathways, university admissions, and career counseling. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By accessing or using our platform, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
When you register, submit an inquiry, or use our services, we may collect:
- Full name and date of birth
- Email address and phone number
- Postal / mailing address
- Academic qualifications, transcripts, and test scores
- Passport and visa-related information (where applicable)
- Financial information for scholarship / loan guidance purposes
- Login credentials (username and encrypted password)
- Messages and communications sent through our platform
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical data, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring URLs and exit pages
- Device identifiers and screen resolution
- Date and time of access
2.3 Information from Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors interact with our website. Google Analytics collects data using cookies and similar tracking technologies. The information collected includes:
- Session duration and bounce rate
- Pages viewed per session
- Traffic sources (organic search, direct, referral, social)
- Demographic data (age range and gender, if available)
- Interest categories and affinity audiences
- Conversion events and goal completions
This data is transmitted to and stored on Google's servers. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
2.4 Cookies and Tracking Technologies
We use the following types of cookies:
- Essential Cookies - Required for the website to function properly (e.g., session management, login state)
- Analytics Cookies - Google Analytics cookies (_ga, _gid, _gat) to measure site usage
- Preference Cookies - To remember your language, region, and display preferences
- Marketing Cookies - To serve relevant content and measure campaign effectiveness
You can manage cookie preferences through your browser settings. Disabling certain cookies may impact the functionality of our website.
3. How We Use Your Information
We use the collected information for the following purposes:
- To create and manage your user account
- To provide personalized educational consultancy services
- To match you with suitable universities, programs, and scholarships
- To process applications and submit documents on your behalf (with consent)
- To communicate with you regarding appointments, updates, and queries
- To send newsletters, promotions, and educational content (with opt-in consent)
- To analyze website usage and improve our platform's performance
- To detect, prevent, and respond to fraudulent or unauthorized activity
- To comply with applicable legal and regulatory obligations
- To generate aggregated, anonymized reports for internal business analysis
4. Legal Basis for Processing
Where applicable data protection laws apply, we process your data on the following legal bases:
- Consent - Where you have given explicit consent (e.g., marketing emails, cookie acceptance)
- Contractual Necessity - To fulfill our consultancy services agreement with you
- Legal Obligation - To comply with legal requirements (e.g., anti-money laundering, immigration regulations)
- Legitimate Interests - For analytics, fraud prevention, and service improvement, balanced against your rights
6. Data Retention
We retain your personal data only as long as necessary:
- Active account data: Retained for the duration of your account plus 3 years
- Application and consultancy records: Retained for 5 years after service completion
- Analytics data (Google Analytics): Retained for 26 months (Google's default)
- Marketing consent records: Retained for 3 years after last interaction
Note: You may request deletion of your data at any time, subject to legal retention requirements.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Right to Access - Request a copy of the personal data we hold about you
- Right to Rectification - Correct inaccurate or incomplete data
- Right to Erasure - Request deletion of your personal data ('right to be forgotten')
- Right to Restriction - Limit how we process your data in certain circumstances
- Right to Data Portability - Receive your data in a structured, machine-readable format
- Right to Object - Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent - Withdraw consent at any time without affecting prior processing
Note: To exercise any of these rights, contact us at privacy@sabitriedu.com. We will respond within 30 days.
8. Data Security
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption for all data transmitted to and from our website
- Encrypted storage of sensitive data including passwords and documents
- Role-based access controls limiting staff access to personal data
- Regular security audits and vulnerability assessments
- Incident response procedures for data breach notification
Note: While we take reasonable steps to protect your data, no method of transmission or storage is 100% secure.
9. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including countries where Google operates its servers. We ensure that such transfers are made with appropriate safeguards, such as Standard Contractual Clauses approved by relevant data protection authorities.
10. Children's Privacy
Our services are not directed to children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly. Where services are provided to minors for educational purposes, parental or guardian consent is required.
11. Third-Party Links
Our website may contain links to third-party websites, university portals, or partner platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email or a prominent notice on our website at least 14 days before the changes take effect. Continued use of our services after the effective date constitutes your acceptance of the revised policy.
13. Contact Us
For privacy-related inquiries, requests, or complaints, please contact our Data Protection Officer: